Frequently asked questions

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Carpet Cleaning FAQs

  • Why Should I Get My Carpets Cleaned?

    By keeping up with regular cleanings you can help maintain the original look and feel of your carpet and extend its life. Even many carpet manufacturers will require cleanings as a stipulation for their warranties to be upheld. 

  • How Often Should I have My Carpets Cleaned?

    A general guideline should be around every 6 to 12 months. If your home has pets, children, or smokers it should be more often. The same goes for businesses with high traffic on carpeted areas.

  • What is Hot Water Extraction?

    Also commonly referred to as "steam cleaning," Hot Water Extraction is a process using high-pressure tools that inserts cleaning agents and hot water into your carpet. Through this mix of  heat, water, and powerful extraction using our truck-powered tools we will clean and rinse your carpet fibers. 

  • How Do I Prepare For a Carpet Cleaning?

    Vacuum beforehand if possible, make sure to remove fragile items and decorations so they don't get damaged and heavy furniture that is blocking certain areas of the carpet may also be moved.

  • How Long Does It Take For Carpet To Dry After Cleaning?

    It will probably take around 3-5 hours. If it's a humid day, the drying process will take longer.

WATER DAMAGE FAQS

  • What Are The Signs of Water Damage?

    If you notice discoloration, sogginess, unpleasant smells, wrinkling in the carpet, mold or noticed leaks around the house, you may have water damage.

  • Can Water Damage be Hidden?

    There's really no way around water damage other than to fix it.  If you're not trained in carpet repair, we highly suggest calling a professional like Leone Restoration & Contracting to avoid any further damage.

mold RESTORATION faqs

  • What is Mold Remediation?

    At Leone Restoration & Contracting, our professionals understand the science & dfferences behind mold removal and remediation. Mold removal is the process of "removing the mold" and mold remediation is the process of taking preventative steps to stop the mold from growing back. This includes mold testing, sanitizing, dry ice blasting, disposal, chemical cleaning and more. 

  • How Long Does it Take for Mold to Grow?

    Mold growth can happen quickly, sometimes as fast as 24-48 hours. While it will start small, letting the mold sit can be a big problem. Within a week the mold may be visible.

commercial restoration faqs

  • How Long Does a Complete Commercial Restoration Take?

    This can vary on circumstance, damage and size. Once we are able to assess the damage and get a look at what you need we can provide a more accurate estimate.

  • Do I have to use the restoration company my insurance refers?

    No! You are free to choose whichever company you like. 

  • Can you Bill my Insurance Company Directly?

    Yes! Leone Restoration &  Contracting will work with your insurance providers. 

  • How to Prevent Commercial Water Damage?

    Inspect your property regularly for signs of water damage; such as leaks, cracks, or moisture and repair them immediately to prevent future damage. Have a professional inspect your property’s plumbing and electrical systems regularly to ensure they are in good working order. In case of an emergency, keep Leone Restoration & Contracting's contact information on hand.

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